A mediator helps build productive and robust working relationships.
 Straightforward resolution to workplace conflict
Examples Situations Suitable For Mediation

There are many types of workplace conflict for which mediation is appropriate.

Mediation is suitable for situations that are adversely affecting working relationships and reducing productivity.  



It can be used between people at the same or different levels in the hierarchy providing they have the power to settle the issue.  Mediation can involve just two individuals or a larger number of people.  
I can advise you on the suitability of mediation in your particular situation over the phone.
I have come across the following situations which are suitable for mediation: 
Relationships and Communication






 		  
Bullying, harassment, and discrimination allegations
Fall out from statuary grievance allegation 

Bad atmosphere
  Communication breakdown 
Lack of co-operation
Misunderstandings
Mistrust
Email hurt 
Different communication styles 
Professional difference of opinion 
Personality clash 
Personal disagreements and animosity
Jealousy 
Conflict of interest between work relationship and friendship 
Sexual attraction and rejection
Unresolved past conflict


 
 Performance

Arguments over performance standards

Differences in working style


Management style and authority clashes 
 

Interpretation of roles and responsibilities 

 

Questions over compliance to rules and policies

Competition for limited resources 

Feeling undervalued, criticised or excluded

Requests for time off work

Health
and
Stress		  

Absence from work

Health or home life stress affecting work performance 
Moodiness and irritability
Pressure of work 
Return to work following illness or suspension
Right to request flexible working
Workplace conditions


 
 Management of change

Change in work pattern

Downsizing consequences
Fall out from reorganisation 
Internal promotion above colleagues 
Negotiating job descriptions
Workload increase


The biggest impact of using mediation is that it gives people a constructive opportunity to improve their relationships.  It is face saving and no one feels humiliated.  A mediator can  get to the root of a problem rather than just treating its outward symptoms. 

It gives people a new way of dealing with conflict makes people sit up and think about their attitudes and behaviours, but without blame and judgement.

Mediator: Paul Holder   Tel: 0117 924 6868  Email: paul@mediationchoice.co.uk